14
ASUS High-Speed DVD-ROM Drive
V
.T
roubleshooting
V. TROUBLESHOOTING
DVD-ROM Specific Problems
PROBLEM
Cannot play any DVD movie.
CAUSE
You may not have an MPEG-2 card and/or decoder software in-
stalled on your computer system.
SOLUTIONS
1.Install an MPEG-2 card. To install an MPEG-2 card, you need
at least a 166MHz Pentium, AGP motherboard, 32MB system
memory, and Windows 95 OSR2.
2.Install a software-only DVD decoder. To install a software-only
DVD decoder, you need at least a 300MHz Pentium II, AGP
motherboard, 32MB system memory, AGP graphics card, sound
card supporting 48MHz sample rate, and Windows 95 OSR2
with USB upgrade.
3.Contact your dealer for more information.
PROBLEM
When playing a DVD movie, I get an error message about an
invalid country or region code.
CAUSE
DVD movies are regionally coded so you may be trying to play a
DVD movie from a region other than the one specified for your
MPEG-2 card or DVD player software.
SOLUTION Check your DVD movie to see which Region Code it has then
purchase an MPEG-2 card and/or DVD player software specific
for that region.
4. Your DVD-ROM drive reads data at different speeds depend-
ing on the disc format. Your DVD-ROM drive performs at its
best when it is reading a CD-ROM or DVD-ROM format disc.
With other formats, such as Audio CD or Video CD, data trans-
fer rate performance may be slower than the maximum rate
performance specified.
PROBLEM
Cannot display the directory on an audio CD disc with the DIR
command.
CAUSE
The DIR command does not work with audio CD discs while in
DOS. You can use the command, however, to display the direc-
tory on a data CD.
NOTE: You can use the DIR command to display the directory on an audio
disc while in Windows using the command prompt or MS-DOS Prompt.
Refer to your Windows manual on how to find the command prompt.