ASUS High-Speed DVD-ROM Drive
11
V. TROUBLESHOOTING
General Problems
PROBLEM
Unable to access DVD-ROM Drive.
CAUSES
1. The information in your CONFIG.SYS or AUTOEXEC.BAT
or both files might be incorrect. (DOS only.)
2. Some BIOS that include power management features use IRQ14
or IRQ 15, which should be reserved for IDE devices like your
CD-ROM Drive. (DOS only.)
SOLUTIONS 1. Check the LASTDRIVE= entry in your CONFIG.SYS file. You
might have to set the drive letter to one higher than your actual
last drive letter. For example, if the last drive on your system is
drive D, try setting the parameter in the CONFIG.SYS file to
LASTDRIVE=E. (DOS only.)
• Your DVD-ROM Drive requires the drivers, MSCDEX.EXE
and ASUSCD.SYS, to access the drive. Check your AUTO-
EXEC.BAT file for the statement C:\DOS\MSCDEX.EXE /
D:ASUCD01 and CONFIG.SYS file for the statement
DEVICE=C:\ASUS_CD\ ASUSCD.SYS /D:ASUSCD01 (see
Software Installation for more information). (DOS only.)
2. Change the IRQ setting of the device that is using IRQ 14 or IRQ
15, for example, sound card or motherboard. Refer to the card or
motherboard documentation for more information. (DOS only.)
PROBLEM
Cannot detect the DVD-ROM Drive (Windows 9x or Windows NT).
CAUSE
There are times when Windows cannot detect a new hardware.
SOLUTION Install the drivers manually.
• Start the Add New Hardware wizard by double-clicking My
Computer | Control Panel | Add New Hardware and then
follow the instructions on your screen.
NOTE: Let Windows detect your DVD-ROM Drive. Make sure you have
installed and connected your DVD-ROM Drive in your computer before
running the wizard.
V
.T
roubleshooting
SAFETY WARNINGS
CAUTION
1. Use of any controls or adjustments or procedures other than
specified herein may result in hazardous radiation exposure.
2. To prevent exposure to laser emanations (harmful to human
eye), do not attempt to disassemble this unit.